Restaurant or facilities manager using ProNett?
Looking to log in? Use the ProNett link your company gave you. This site belongs to Elements Maintenance, an approved ProNett contractor.
Need a reliable contractor on your ProNett list? We look after restaurant sites across London, Glasgow and Edinburgh, with 24/7 emergency callouts, a first-time-fix focus and every job logged in ProNett with time stamps and photos.
Our clients use Access Maintain – ProNett to manage the maintenance of their sites in real time
We’re proud to be an approved ProNett contractor, which helps our clients keep track of callouts, costs and everything else involved in work carried out on their sites.
Consultancy
Because we’re listed on ProNett, we can speak to site managers before we attend to arrange permits with shopping centres and sort out other details of the job. In an emergency, we can also give advice over the phone until one of our engineers arrives on site.
Training
Our engineers are trained to work in ProNett to take the load off restaurant managers. That includes logging in and out of jobs with time and location stamps, and viewing or adding photos to jobs so the right parts are on hand before they arrive.
Management
Our management team supports both clients and engineers, keeping communication flowing, dealing with any concerns and making sure the work runs smoothly between your team, our engineers and ProNett.
Support
The management team oversees everything sites and engineers enter into our system and ProNett, and chases any overdue orders or issues. They also handle calls and admin for the engineers, so the engineers can focus on the job in front of them.
Our commitment to excellence
ProNett lets us track, measure and keep improving our work, and gives clients full visibility of our performance. It’s central to how we monitor our KPI scores across three areas: Response, First Time Fix and Service. Our overall KPI score consistently sits around 85%.
- Response: every reactive callout is logged, tracked and attended quickly to minimise downtime.
- First Time Fix: careful planning and job tracking means engineers arrive with the right tools and parts to finish on the first visit.
- Service: we gather feedback, monitor trends and make improvements so the quality of our work stays consistently high.
Clients who use ProNett with us
Want us on your ProNett contractor list? Get in touch.
Emergency callouts 24/7 · Office hours Monday – Friday, 9am – 5pm
Serving London, Glasgow & Edinburgh
Elements Maintenance Ltd
Belmont Suite, Paragon Business Park, Chorley New Road, Horwich, Bolton, BL6 6HG
07418 066238 · info@elements-m.com