24/7 reactive and planned maintenance for restaurants and restaurant groups in London, Glasgow and Edinburgh. One ProNett-approved contractor for electrical, plumbing, kitchen repairs, carpentry and decorating.
Restaurants are the core of what we do. Elements Maintenance looks after sites for restaurant brands including Nando’s, Five Guys and Wingstop, so we know that a tripped circuit in the kitchen or a leak in the washrooms during service costs you covers, stock and reputation. Our job is to get an engineer to you quickly, with the right parts, and fix it first time.
24/7 emergency restaurant repairs
When something fails mid-service, you need it sorted before the next sitting. Our office is open Monday to Friday, 9am to 5pm, and emergency callouts are available 24 hours a day, 7 days a week. Typical response is 4 to 24 hours depending on urgency and location, and we can give advice over the phone until an engineer arrives.
Restaurant maintenance we carry out
- Restaurant electrical repairs: tripping circuits and RCDs, distribution boards, sockets and spurs, power to kitchen equipment, front- and back-of-house lighting, emergency lighting repairs and hand dryers.
- Restaurant plumbing: leaks, taps and valves, kitchen sinks and hand-wash basins, customer and staff washrooms, blocked wastes and water heaters.
- Commercial kitchen repairs: keeping back of house safe, hygienic and trading.
- Carpentry and general repairs: doors, frames, closers, locks, shelving and front-of-house fixtures.
- Tiling, painting and decorating: cracked kitchen tiles, re-grouting and keeping dining areas looking right.
Compliance and testing for restaurants
- EICR and PAT testing: fixed wiring reports and portable appliance testing, with remedial work done on the same visit.
- Emergency lighting testing: monthly and annual tests, logbooks and repairs.
- Fire door inspections and repairs: closers, seals, hinges and frames.
- PPM contracts: planned visits that keep every site compliant and trading.
Maintenance that works around service times
We plan visits around your trading hours wherever possible, so customers aren’t disrupted and the kitchen keeps running. Several small jobs can be grouped into one visit, and because one team covers multiple trades you don’t need to coordinate separate contractors.
How a restaurant callout works
- Log the job through ProNett, by phone or through our contact form.
- We review it first. Engineers check job notes and photos and speak to the site manager, so they arrive with the right tools and parts. We also liaise with shopping centre management for permits.
- We attend around your trading. Typical response is 4 to 24 hours, with 24/7 cover for emergencies.
- Fixed and logged. Every visit is recorded in ProNett with time and location stamps and photos, so managers and head office can see exactly what was done.
Support for multi-site restaurant groups
We work with national restaurant brands across London, Glasgow and Edinburgh, so multi-site operators can use one contractor across their estate. Fixed-rate contracts give predictable costs for repeat work, and our KPI score across Response, First Time Fix and Service consistently sits around 85%.
Accreditations restaurant operators can trust
- Alcumus SafeContractor accredited: our health and safety, insurance and working practices are independently assessed.
- ProNett approved contractor: jobs received, tracked and reported through your own maintenance system.
- Established 2016, with over 3,250 repairs and installations completed.
Recent restaurant jobs




Case study: how we fixed failing pass heat lamps for a national restaurant chain near Spitalfields Market. See all case studies.
Pricing
Callouts start from £100+VAT with parking and tolls included. Larger jobs are quoted after a site visit, and fixed-rate contracts are available for multi-site groups. See our rates.
Restaurant maintenance in your city
We cover restaurant sites across London, Glasgow and Edinburgh.
Restaurant maintenance FAQs
Can you work outside trading hours?
Yes. We plan work around your service times, and emergency callouts are available 24/7.
How quickly can an engineer get to my restaurant?
We typically respond within 4 to 24 hours depending on urgency and location, and can give phone advice until an engineer arrives.
Do you work with multi-site restaurant groups?
Yes. We look after sites for national brands across London, Glasgow and Edinburgh and offer fixed-rate contracts for repeat work.
Can we log jobs through ProNett?
Yes. We’re an approved ProNett contractor, so you can raise callouts to us directly and track them in real time.
How much does a restaurant callout cost?
A 1-hour callout is £100+VAT, and longer jobs are £90+VAT per hour with a 2-hour minimum. Parking and tolls are included.
Emergency callouts 24/7 · Office hours Monday – Friday, 9am – 5pm
Serving London, Glasgow & Edinburgh
Elements Maintenance Ltd
Belmont Suite, Paragon Business Park, Chorley New Road, Horwich, Bolton, BL6 6HG
07418 066238 · info@elements-m.com
